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Discussion Starter #1
In Feb. 2004, I put myself on a waiting list at Toyota of Long
Beach in Long Beach, CA. I received a couple updates from time to
time, assuring me that I'm getting farther up the list.
When I got home from work this evening, I had a message on my
answering machine from 10am, saying that my Prius would be there any
minute, and that if I got down there right away, I might have a
chance to get it.
The new General Manager, Gary Twombley, suddenly decided to make
the Toyota Prius first come, first served. As soon as one comes in,
they call EVERYONE, and to hell with how long you have been
waiting. I live 2 hours away from the dealership and have a full
time job. I'm screwed, and will have to buy another car somewhere
else.
Be forwarned, because this could happen to you. Dealers can change
the terms whenever they please. I have talked to dealers that take
deposits any where from 0 to $1000; some that deposit the money, and
others that hold the check; some that maintain one list, others
where each agent maintains his own list, and I know people who were
told that they are on the list, only to find out months later that
they couldn't be found on the list.
I called Toyota, and they said that the dealers are independent
and can do basically as they please.
Good luck to all of you. You'll probably need it.
 

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Just wondering if you paid a deposit when you ordered? I have been on the list for three months with a deposit. I don't want that to happen to me.
 

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Oh no, Cali. that is just terrible! i don't know why a dealership would risk their rep. like that. It's not like the cars are being "ordered" and then people are not picking them up. Can your saleperson help you out here? If you can wait or better yet travel to get your car, then maybe you should concider getting on a list and purchasing in another state and smaller market.

Again, I'm so sorry.

Jill
 

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Discussion Starter #5
In February, when I asked how much the deposit was, the salesman said that they don't take deposits. Oh well, I've now learned without putting money on the line, you have very little chance of getting what you want.
A couple more examples of greedy dealers: When I was calling dealers in Feb., a salesman in Los Angeles told me that he could put me on their list, but that he could get me the car faster if I paid a few thousand dollar premium. Another in LA said that all their cars must be fitted with Lojack, and that was $1000 extra. And today I received a call from John at Toyota of North Hollywood, saying that he had the package and color I wanted, and at a "special deal". That special deal was $3000 over MSRP.
Others are saying that it's difficult to get a straight package; that the cars are being outfitted when they arrive at port with floor mats, decals, etc. Not knowing the car business, it's hard to know what's real or not. Oh well.
 

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As far as I understand, when you gave the deposit to the dealer it is consideration for them getting you the car under the waiting list. This is a contract. I would ask a lawyer if this is breach of contract and if you can threaten to sue the dealership if they do not produce a car. It may be worth a couple hundred bucks for them to get a letter from your lawyer just to see what happens.
 

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cali30us:

I've been on the list in Melbourne, FL since Jan 8, so I know how you feel.

I'm starting to wonder though, if the dealers are so independant. They must not be sending Toyota any deposit. So If I'm a dealer, I actually have less incentive to get a prius for someone who's put down a deposit than I do for someone who hasn't... after all, the deposit is sitting in my bank account earning interest.
 

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This isn't always the case. I gave the salesman a check as a deposit and it was not until I went in to pick up my car that they deposited the check. The ones that took a credit card over the phone did charge my account right away though and I had to call for credits after I purchased somewhere else.

Jill
 
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