I posted this in a Yahoo discussion group as well-
Here's our story,...
We decided not to deal with a particular dealership in NY (let's
call them 'A'), because they weren't returning phone calls and
were very short when we would finally get someone on the
phone. This was after giving a deposit. Besides, another dealer
(let's call them 'B') was later able to offer options that dealer 'A'
swore were unavailable, and offer a much better deal.
I had reluctantly put a deposit down with dealership 'A', because I
prematurely believed them with regards to what options were
supposedly available in our region of the country. After we
eventually ran across dealer 'B', who is actually able to give us
what we want, and in a much, much shorter time, I immediately
went to dealership 'A' to have my name taken off their list and
have my deposit returned to me.
Here we are, 23 days and many 'finger-pointing' phone calls
later... I am still waiting for my deposit to be returned to my credit
card. I am trying very hard to remain polite, but I believe this is
way too long to wait for a deposit to be returned, especially since
dealer 'A' made it clear that deposits are returned with no
questions asked, should someone change their mind about
ordering a vehicle. They told me it takes about 72 hours to return
my $$$, but next week will make an entire month.
Anyone run across this nonsense??????
Here's our story,...
We decided not to deal with a particular dealership in NY (let's
call them 'A'), because they weren't returning phone calls and
were very short when we would finally get someone on the
phone. This was after giving a deposit. Besides, another dealer
(let's call them 'B') was later able to offer options that dealer 'A'
swore were unavailable, and offer a much better deal.
I had reluctantly put a deposit down with dealership 'A', because I
prematurely believed them with regards to what options were
supposedly available in our region of the country. After we
eventually ran across dealer 'B', who is actually able to give us
what we want, and in a much, much shorter time, I immediately
went to dealership 'A' to have my name taken off their list and
have my deposit returned to me.
Here we are, 23 days and many 'finger-pointing' phone calls
later... I am still waiting for my deposit to be returned to my credit
card. I am trying very hard to remain polite, but I believe this is
way too long to wait for a deposit to be returned, especially since
dealer 'A' made it clear that deposits are returned with no
questions asked, should someone change their mind about
ordering a vehicle. They told me it takes about 72 hours to return
my $$$, but next week will make an entire month.
Anyone run across this nonsense??????