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Discussion Starter #1
I was recently recommended in a different Toyota Prius discussion forum and had some success with this.

I am a Business Manager from a small Toyota dealership in the Northeast, and would like to extend an offer to anyone here interested, to purchase Toyota Extra Care service contract(s) (extended warranty - inserted to help with searches) at slightly over cost. NOTE: These are for the Toyota plans, not some 3rd party warranty company's, and are good nationally in the U.S.

As an example the best and most expensive plan for a Prius is a 7 year 100,000 mile Platinum plan with a 0 deductible. This plan lists for $1650.00 and I can offer it for $980.00 - Email me for a quote on any other plan you may be interested in or any other questions you may have that you don't wish to post here.

Here is the link to Toyota Financial's website, which lists the plan benefits and retail pricing, as it would be too extensive for me to list here.

http://www.toyotafinancial.com/pyv/exte ... index.html

Here is my info for anyone that wants to look into myself or my dealership for legitimacy, as was brought up in a previous discussion.

Toyota of Greenfield
12 Olive Street
Greenfield, MA 01301
(413)772-0231

Dealer # - 20106

Dealer Principal - Warren Thomas Jr.
General Manager - Jack Davey
Myself - Business Manager - Troy Dietrich

Email - [email protected]

Troy
 

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questions

http://autos.groups.yahoo.com/group/toy ... sage/50253

http://www.toyotafinancial.com/pyv/exte ... prius.html

I assume that the Toyota Extra Care is transferrable to a new owner,
should I decide to sell the car before the plan time/miles limits run out? (oops, answered my own question at the web site you listed - $50 transfer fee, but otherwise transferrable))

Also, what happens if the plan time/mile limits run out on the car, and I've
never had need to use the extended warranty at any time? Some people have
reported on the [email protected] list that their dealers will
refund the cost of the warranty if it was never used. Is this a
dealer-specific refund, a state-specific refund, or is it Toyota-wide?

Is there any MA sales tax on the sale of the extended warranty?
Is there a different price if someone approaches you from out-of-state (not MA)? (That happened with a different dealer on the toyota-prius list...)
 

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Discussion Starter #3
MRV, I answered this privately in an email to you, but you brought up an interesting subject, so I am going to paste a part my response here as well.

"Unfortunately, with Toyota plans there is no provision for a refund if you
don't use the agreement and it comes to term. That is something I have seen
offered in third party agreements, not Toyota ones. Or it could also be
some sort of insurance policy which would have an additional cost associated
with it(customer may not even be aware of this, since it is most likely
rolled into the total cost they were charged for the warranty) Or lastly it
could be something the dealer itself is doing, if they mark up the warranty
100%, worst case they break even. However, even if they don't mark it up
quite that much it still could make sense, since most people aren't going to
keep their cars for 7/100 - risk is fairly limited, and only a small
percentage of them are actually going to file for that refund, but
guaranteed they are going to ask significantly more than I am for the policy
to cover that risk. Sorry this is such a long explanation, but there is no
one easy answer since its not something Toyota offers, there are quite a few
possible explanations. However, I think its most likely they are not Toyota
service contracts though."

And in answer a couple of your other questions:

-My pricing is the same whether you live in MA or not.

-There is no sales tax on service contracts in MA.

Troy

edit: almost forgot to put this - Yes you are correct, you can transfer it for a $50 transfer fee.
 

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Charges Under Toyota Platinum Coverage

I live near Arlington/Fort Worth, TX. I have purchased Toyota Platinum coverage to 100,000 miles on both our 2001 and 2002 Toyota Prius'se (sp?)

We just took our 2001 in because an icon of a Prius with an exclamation point (!) just showed up on the screen. The manual says to take it to the dealer...so we did! A guy in Service says "We will need to charge you an $87.00 service fee (for checking it) if it turns out to be an item NOT covered by extended warranty. IS THIS RIGHT?

I have a feeling that it is this particular dealer's policy, NOT all Toyota dealers. Anybody else have this kind of experience or suggestions? First thing I'm going to do is check with other area dealers.

Thanks!
 

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2004 extended warranty pricing

corresponded with Troy again this morning.

He's still offering the Toyota Extra
Care Platinum plan (extended warranty)
for the Prius, same pricing as before.

($980 for the 7 year / 100,000 mile /
$0 deductable plan, other discounted
prices for the other plans...)

reminder also that you have up to the
end of the base bumper-to-bumper
(3 years/36,000miles) to decide to
buy the extended warranty from Toyota,
and that you don't have to buy it
at the same time as you buy the car,
or even from the same dealer that you
bought the car from or have it serviced...
 

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I just wanted to let you all know about my Extended Care experience.

I know they're not supposed to make financial sense, so please don't yell at me!!

We wanted one anyway, and bought one from the dealer with our new '04 Prius. After reading this board and the Yahoo board for a week or so I realized I had overpaid badly. Should have looked before I leapt, I guess. Anyway, I read Troy's posting from Greenfield Toyota and decided to get in touch with him. I got all the information, and when I was satisfied that it was indeed the same product, I went back to my dealer and cancelled my Extended Care. This was NOT hard - I filled out one form. They asked why and I told them I was buying the same product for 1K less - they didn't ask anything else after that. I called Troy and our transaction has been fast and smooth, and WAY less money. I'm just waiting for the final documentation to arrive from Toyota in the mail.

I'll keep you posted if any weirdness develops, but if you want the extended warranty (7 years, 100K miles, $0.00 deductible, Platinum) for any reason than I think you should check him out (his old post is on the list). I'm very happy with the service so far.

Paul in California
 

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Hi,
Did you send him a check or gave a credit card?
I am thinking of using troy for the warranty.
How long do they say it takes to receive the paperwork from toyota?
Did you receive anything from troy?

Thanks,
Trapperjohn
 

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The way it went is this:

I emailed Troy, but his spam filter got it, so he didn't. When I called he was very nice and found my email in his spam box. He asked me to send him a copy of my registration and a mileage statement. I did this, he got it 3 days later and called me. I gave him my Credit card information over the phone and I got the completed application in the mail 3 days later. Very quick and easy. The paperwork arrives from Toyota in about 2 weeks. That is how long it took for my first one at least. I'll keep you posted about this one. It's only been a week. No surprises so far.

Paul
 

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warranty update

Hey all,

I got my paperwork from Toyota yesterday and went over it carefully. It looks EXACTLY like the one I originally got from my dealer for $1000 more (that's why I cancelled it). Anyway, Troy sold me what he said he was selling me, was efficient and nice, and it all went down the way he said it would. So if you're thinking of buying the extended care, I think you should consider giving Troy a call. FWIW

Paul
 

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extended care

As others have done, I contacted Troy (originator of this thread) and asked about his offer. I then called Toyota and checked with them and everything sounds legit. I went down and cancelled my contract with my local dealer today and will re-up with Troy this week. The local dealer didn't seem very pleased that I was doing this. I gave them the opportunity to match Troy's offer, but they wouldn't bite. They claimed that the prices are set by Toyota and that they weren't marking them up at all and just couldn't believe that I could possibly receive certified Toyota Platinum coverage from another dealer for such a reduced cost. Assuming all goes as I'm anticipating, I should end up with the exact same insurance I had previously, with $650.00 going back in my pocket.
Drive happy,
Moo :)
 

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Re: extended care

Just thought I'd report back on cancelling my original extended care agreement (which I purchased from the dealer where I bought my Prius), and replacing it with an agreement from Troy Dietrich at Greenfield Toyota, who is the originator of this thread. Troy was very quick to respond, helpful and saved me approximately $650.00 on a Platinum level plan identical to the one I had before. I'm hoping I never need the added insurance, but will enjoy the car even more knowing that I do.
Drive happy,
Moo :)
 

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It's also possible to buy Toyota Autocar Prepaid Maintenance

I'm buying the Platinum 7/75/zero deductible package via Troy for $690.

I'm also buying the Toyota Autocare Premium prepaid maintenance program for 4 years/5,000 mile interval. My dealer wanted $995, which seemed high, since it's 8 oil changes/tire rotations/brake inspections, plus lots of visual inspections, and one air cleaner replacement. That's about it.

At $995 that seemed too much; but Troy's selling it for $670. At that price, all the extra preventive inspections and lubing starts looking like a good deal.

It's great that Troy and his dealership are willing and able to provide these plans at attractive prices. All his customers ought to get together and take him out to lunch, at least...I'm just glad Tony Soprano doesn't own the Toyota dealership across town from them.
 

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Re: questions

mrv said:
...what happens if the plan time/mile limits run out on the car, and I've never had need to use the extended warranty at any time?
What happens if you by accident insurance and you never have an accident? Or you buy health insurance and you don't get sick?

Insurance is all about spreading the risk. Everyone pays in, and those who have an event get it paid for. You don't get a refund for not having an event. The best you can hope for is maybe a slight reduction in cost for the next premium period. But in the case of a warranty, there is usually no renewal, as by then the car is too old to insure against repairs.

In effect, insurance is gambling that something bad will happen to you. If it does you win, and that compensates for the bad thing that happened. If nothing bad happens you lose the bet, and you don't get your bet back when you lose.

What happens when you bet on black and it comes up red? You lose your money. What happens if you buy a warranty and you car never breaks down? Be happy your car didn't break down!
 

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Price comparison?

Have you done a price comparison as to what it would cost you at the dealer (regular prices) vs. what you got through the plan? I did a quick calc and it seemed to be pretty good (at the lower quoted price)- just wondering why you originally didn't think it was that great.

For a new car like this, I would tend to go to the dealer for service (as much as I hate doing that). Saving some $$ over the long run would sure be nice.
 

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Cost/benefit

The dealer told me when closing the sale that their regular price for these services would be $1600. I had no way to verify this, but it works out to about $200 a time for 8 services. Seems high. At the $995 list price for the prepaid, that drops to $125 each. Still seems high.

The reason I questioned this is when you read the recommended service manual that comes with the 2004 Prius, the services are basicly oil and filter change and tire rotation. The only other items that occur in the first 4 years are 'inspections' of brakes, etc., and replacing the cabin and engine air filters at 3 years out. So I was considering if it was adequate to just have my oil changed nearby for $30-40 a pop, and relying on the other stuff to be reliable without so many inspections. I figured I could do without the tire rotations, as I plan to replace the tires with better Michelin ones as soon as they wear out anyway, and when I do, Costco provides free rotations.

At the discounted price of $670 for 4 year/5,000 mile Premium, that drops to $83.75 per time (for me, it will be triggered every 6 months, as I have low mileage). At that price, I start thinking that the thorough inspections will increase reliability, and the cost spread isn't so high.

It is more trouble for me to have to take my car over to the dealer and leave it for the day each time, and that's an issue.

It seems to me that all the inspections are more to Toyota's benefit than mine, and this was bundled for free with the Prius until this year. I can understand them pulling that as a way to keep the price down.

I suspect that just changing the oil and filter regularly would meet the warranty requirements and work out OK, but this vehicle is so complex, I don't want to find out the hard way. I've also purchased a discounted 7 year warranty, and want all these computer systems and NAV systems to be kept working right.

That's how I see it--some folks may see it differently, of course.
 
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