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Discussion Starter · #1 ·
I received a mailing from Toyota stating that my 2004 is due for the SSC 40D upgrade. here's a text copy of the mailing:

White 6"x9" envelope (printed on 50% recycled paper/10% post consumer waste), with window for name/address and a bar code. Big red letters in a red box on front stating:
Return address is:
Red Toyota logo
[Black text]
Toyota Motor Sales, U.S.A., Inc.
No General Correspondence
P.O. Box 710367
San Diego, CA 92171-0367

The card with your address on it:
above your address/bar code, there's a little sticker (SSC, Date, Dealer
Code No., PN: 00410-01917) with big bold print saying "DO NOT REMOVE THIS LABEL, FOR DEALER USE ONLY"
Attached is a card to notify Toyota, with little fill-in boxes:
1. Same owner, name and/or address changed
2. Same owner, additional driver
3. New owner
4. no longer have vehicle - sold to individual listed below
5. Exported
6. Destroyed/stolen

The Letter. One side is in English, the other in Spanish. also printed on recycled paper, same content as envelope. here is the English version:

Dear Prius Customer:

Thank you very much for your patronage of Toyota. We are dedicated to
providing vehicles of outstanding quality and value. As part of our continuing efforts to provide superior customer satisfaction, Toyota is
announcing a Special Service Campaign Program, which includes your Prius vehicle.

* What is the condition?
On certain 2004 Model Year Toyota Prius vehicles, the Hybrid Vehicle
Electronic Control Unit (HV ECU) and Battery Electronic Control Unit
(Battery ECU) may not conform to some portions of the diagnostic tool
communication standard due to a programming error. If a repair facility's On-Board Diagnostic (OBD) scantool is used to diagnose a condition where the hybrid system warning light and/or master warning light is illuminated, the OBD scantool may not recognize the system fault.

* What will Toyota do?
Before you are inconvenienced by this condition, Toyota would like to
reprogram the ECUs in your vehicle. Any Toyota dealer will conduct this
service at NO COST to you.

* What should you do?
Please contact your authroized Toyota dealer to make an appointment to
reprogram the ECUs as soon as possible.

The labor time necessary to reprogram the ECUs is approximately one hour. However, depending upon the dealer's work schedule, it may be necessary to make your vehicle available for a longer period of time. The Toyota dealer will make every effort to assure your utmost convenience during this service.

Please present this notice to the Toyota Dealer when you bring the vehicle in for your service appointment.

In order to assure your full protection under the emission warranty
provisions, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could be determined as lack of proper
maintenance of your vehicle.

If you no longer own the vehicle, please indicate so on the enclosed postage paid form, providing us with the name and address of the new owner.

* What if you have other questions?
Your local Toyota dealer would be more than happy to answer any of your questions and set up an appointment to perform the repair. If you require further assistance, you may contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 5:00 am to 9:30 pm, Saturday and Sunday 7:00 am through 3:00 pm Pacific Standard Time.

* What if you live in California and don't have this Special Service
Campaign performed?
The State of California requires the completion of Special Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emissions test (SMOG check) every two years and before it is sold. Without the completion of this NO COST Special Service Campaign, your vehicle may be more likely to fail this test. State of California regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Special Service Campaign completed.

Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form since the DMV may require that you supply proof that the campaign has been complted during your vehicle registration renewal process.

We have sent this notice in the interest of your continued satisfaction with
our products, and we sincerely regret any inconvenience this condition may have caused you.

Thank you for driving the Toyota Prius.


[hybrid synergy drive logo]

1,015 Posts
Can anybody tell us what manufacture date includes the update? I've had my car for about 2 months, and haven't received any notice. I don't know, maybe I'm not supposed to get a notice.

But it would be nice to know for sure!
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