I'm at day 107 waiting for a Salsa Red Prius #9 at Toyota of Palo Alto. I made my order on December 27th, with a $1,000 deposit. I was told the wait would be approximately 3 months, with 120 days the outside limit.
I'm currently being told I'm still #55 on the wait list, and may have to wait several months more, with no dates given, or any assurance I'll actually ever get what I ordered.
I'm interested in what other buyers have experienced at Toyota of Palo Alto, and also Putnam Toyota of Burlingame.
I think this is being very badly handled by Toyota. They cannot be faulted for underestimating the demand for the 2004 Prius, but they certainly have the computer resources to give buyers honest and reasonably accurate updates on when they may expect to receive their Prius. That they are not making any effort to do this (so it appears) is a very bad approach to public relations.
I think it would be good for Prius orderers to share our results vs. promises from various dealers, so we can know what the reality is. I don't mind waiting, as long as I'm being treated fairly and openly. I cannot yet say if that is the case with my local dealer.
I'm currently being told I'm still #55 on the wait list, and may have to wait several months more, with no dates given, or any assurance I'll actually ever get what I ordered.
I'm interested in what other buyers have experienced at Toyota of Palo Alto, and also Putnam Toyota of Burlingame.
I think this is being very badly handled by Toyota. They cannot be faulted for underestimating the demand for the 2004 Prius, but they certainly have the computer resources to give buyers honest and reasonably accurate updates on when they may expect to receive their Prius. That they are not making any effort to do this (so it appears) is a very bad approach to public relations.
I think it would be good for Prius orderers to share our results vs. promises from various dealers, so we can know what the reality is. I don't mind waiting, as long as I'm being treated fairly and openly. I cannot yet say if that is the case with my local dealer.