Hi all, what a great forum. This is my first post and I would appreciated any opinions or advice from you knowledgeable folks!
I received a call from my dealer on Wed. night saying that my 2005 could be picked up Thurs. My husband picked it up Thurs. afternoon, filled out all the paperwork, then looked at the car. There is an abrasion/scratch on the rear passenger quarter panel and a pretty noticable scratch on the driver side lower panel. The dealer offered to repair it and take $300 off the price. Fine.
But when my husband started driving home he noticed that the car already had 85 miles on it. Doesn't this sound like a lot? There was evidence that the car has been driven (small scuff on the center console and where you open the console the fabric looks slightly worn, some footprints on the floormats, etc. Nothing really terrible, but also not in the perfect condition that I expected.) My concern is that they let people test drive my car, and I know that test drivers are not always gentle with the cars they drive!
My salesperson is off today, so I called GoToyota and they will have the local CS Manager call me within the next 3 business days to discuss why the high mileage. Considering the dealership is in Chicago, I can't imagine they had to take delivery and drive it from Michigan or Wisconsin!
Now, I know many people have been waiting a long time for a Prius (I waited 6 months), so I don't want to complain too much. But I would expect that when ordering a brand new car, and paying full price for it, that it really is a NEW car.
Does anyone have an opinion on this and what I might expect from the dealer? Thanks so much.
Jennifer
Seaside 7
I received a call from my dealer on Wed. night saying that my 2005 could be picked up Thurs. My husband picked it up Thurs. afternoon, filled out all the paperwork, then looked at the car. There is an abrasion/scratch on the rear passenger quarter panel and a pretty noticable scratch on the driver side lower panel. The dealer offered to repair it and take $300 off the price. Fine.
But when my husband started driving home he noticed that the car already had 85 miles on it. Doesn't this sound like a lot? There was evidence that the car has been driven (small scuff on the center console and where you open the console the fabric looks slightly worn, some footprints on the floormats, etc. Nothing really terrible, but also not in the perfect condition that I expected.) My concern is that they let people test drive my car, and I know that test drivers are not always gentle with the cars they drive!
My salesperson is off today, so I called GoToyota and they will have the local CS Manager call me within the next 3 business days to discuss why the high mileage. Considering the dealership is in Chicago, I can't imagine they had to take delivery and drive it from Michigan or Wisconsin!
Now, I know many people have been waiting a long time for a Prius (I waited 6 months), so I don't want to complain too much. But I would expect that when ordering a brand new car, and paying full price for it, that it really is a NEW car.
Does anyone have an opinion on this and what I might expect from the dealer? Thanks so much.
Jennifer
Seaside 7