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I signed up for a FasTrak account on August 10 online, without filling out a special hybrid application. Called FasTrak customer service to see what else I should do, and after being on hold for 20 minutes, they told me they already automatically put a note on my account to send me a hybrid transponder kit. There was no need to fill out the special application at all.

Also, I called a DMV representative and they said you don't need to wait the 7-10 business days it takes before you receive the transponder and the "official receipt" from FasTrak, to send in your DMV paperwork. A printout of the web page showing your name, address, car license number, FasTrak account number and account standing is sufficient evidence for them.

This article answers several more questions the hybrid users have. Most importantly, if you are a non-bridge user and really DON'T want to keep a FasTrak account, you can return the transponder for a full refund after you get your HOV sticker.

http://www.mercurynews.com/mld/mercuryn ... 365731.htm
 
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