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Speaking of forces, tell me about it! What seemed to be a low impact rear-ender to my former Saturn, caused my rear-view mirror to flip up, and my seat back to recline backwards, totally disorienting me. This, even with the trunk collapsing to absorb part of the impact.

As for the CDs, the dealer should be able to get the CDs out, then the radio tested. It is possible that the CDs dislodged out of their slots, causing a jam. Then, as the mechanism tried to fight to move the CDs, the mechanism could have bent out of shape making things worse.
 
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