Finally, Toyota has addressed the nagging problem of fuel filling accuracy.
To summarize what it says:
1. Some owners may have experienced problems filling their fuel tanks to the stated capacity.
2. Some owners may experience inaccuracies in their fuel guages.
3. Some may experience both.
The fix involves installing a new fuel tank neck and a new fuel flow meter.
Depending on the results of test performed at the dealer, one or more of the above parts may be installed. Some VIN numbers will experience both, some VIN numbers have only one symptom.
Check you VIN number against those listed at the top of the TSB printout before contacting your dealer.
I talked to my dealer and he's already seen the TSB , a good sign, and I'm bringing HUMU in next Wednesday. He said that it will take the technicians about a hour and a half to run the various tests to determine which parts they need to order. Apparently, while the problem seems to be the same for the affected cars, the parts needed to fix them are not. Anyway, I might get the whole thing done on Wednesday or have to come back to have the parts installed if they are not in stock. My dealer has two techs specializing in Prii, which appears to be two more than many dealers.
More recent Prii aren't affected. A coworker picked his up a month ago and it's fine.
Bob
p.s. If you bring it in to a dealer with a "complaint" about fuel inaccuracy, it will be repaired under warranty, but it is not a recall item. You need to initiate the fix.