FOLLOW UP
I had the new fog lights installed on Tuesday and had the 3M Stonegard installed immediately thereafter.
While at the dealer two more service managers took a look at the lights. The first one ran his fingers along the cracks and said he couldn't feel anything and asked the district service rep for an opinion. After running his ink pen along the cracks (he didn't offer to allow me to do it as proof), his opinion differed greatly from that of the other manager and the service manager who worked last Saturday who said he could not find an impact point. This district manager wanted me to pay a portion of the costs and I reminded him the first two managers who looked could not find any impact point on either light and the Saturday manager said he'd cover them under warranty.
DONE DEAL! He relented, without any further fuss.
On a side note... He noticed my Llumar Paint Protection and said that Toyota is now installing it as a factory option. Surprised me and the other manager.
Anyone else hear of it?
I had the new fog lights installed on Tuesday and had the 3M Stonegard installed immediately thereafter.
While at the dealer two more service managers took a look at the lights. The first one ran his fingers along the cracks and said he couldn't feel anything and asked the district service rep for an opinion. After running his ink pen along the cracks (he didn't offer to allow me to do it as proof), his opinion differed greatly from that of the other manager and the service manager who worked last Saturday who said he could not find an impact point. This district manager wanted me to pay a portion of the costs and I reminded him the first two managers who looked could not find any impact point on either light and the Saturday manager said he'd cover them under warranty.
DONE DEAL! He relented, without any further fuss.
On a side note... He noticed my Llumar Paint Protection and said that Toyota is now installing it as a factory option. Surprised me and the other manager.
Anyone else hear of it?