You don't need to send in your old transponder - just send a copy of the last Fastrak bill as a proof that you have a transponder and for them to record the transponder number you are using. That's it. I did that and got my sticker with no problem in 3 weeks.j_oakland said:hi, I'm in oakland, and I sent my fastrak transponder in 10 days ago to be replaced with a new "hybrid" transponder for the stickers. nothing yet. how long did it take some of you to recieve your new transponder back?
Actually it's a 3/4" diameter green dot (like you can get at a stationery store). Mine is in the upper corner opposite the serial number. Anyway, I'm still waiting for the second "failure" to show up on my account. Seems to take about a week. I wonder what their normal failure rate is and how they handle accounts/transponders that do it a lot...paul16451 said:I'm not sure I actually HAVE a hybrid transponder, I don't see any classic "green strip" that they talk about on it.
I wouldn't recommend this, but a co-worker says he keeps his transponder in the mylar bag ALL THE TIME. He just lets them catch him via the camera, discover he's a customer, then automatically bill him. I was surprised by this, because I was ticketed the one time it didn't register for me, but he says he never gets a ticket.CarMyne said:paul16451 said:I wonder what their normal failure rate is and how they handle accounts/transponders that do it a lot...