Sad story, but Toyota made it right (although it took two weeks with the car in the shop): The main computer on my 2005 Prius went out so there were no displays showing. This was within 2 months of buying the car. They had to take the computer out and send it off to have it recalibrated...they said they could NOT give me a new one since it had the odometer in it and that had to reflect the mileage I had gone. They were nice enough to give me a free rental for the two weeks. However, when the dash was reassembled there were over 11 scratches and nicks in all parts of it, along with scratches on the black top of the interior door panels. I tagged all of them with blue tape and took it back. They finally replaced almost the entire dash (about $3000 worth of parts they said), and it was like new. But I am suprsied that Toyota would cover those areas with paint as opposed to vinyl, and that they scratch so easily. The Plexiglass in the center dash (radio and storage area) are really prone to scratches. Is there anything you can do to coat those areas to avoid scratches? The service manager said they are realizing how easily the interior scratches, but didn't give me a solution. Anyone else notice how the dash scratches and the top side panels (where you rest your arm) show sweat stains?