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Discussion Starter #1
My dealer "fried" the car's computer at the 10,000 mile service (the techs were "flashing" it) It took 9 days to locate and install the replacement. The car is running fine but I am almost certain - but cannot prove - that the odometer is now much higher than when I originally brought it in for service, by higher I mean around 1000 to 1200 miles. I know the car wasn't moved while at the dealers.
Is it possible that the dying computer zeroed the odometer and the techs just reset it to around 10,000 knowing that the car was there for that milestone service. Service mgr. says it's not possible for the computer to have reset the mileage.
if that's true then I am wrong in my memory of the mileage when I brought it in. and I wont bore you with the several reasons I believe something fishy happened.
 

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They should have noted the exact mileage when you brought it in. It may not seem important now, but if it fails 100 miles after the warrantee expires, you will rue this day. I'd press them to establish the mileage and set it correctly.
 

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Re setting your odometer: Most dealers (mine does) write down the mileage on the work order as you enter the shop. That protects them in case they get accused of driving your car excessively and logs any timed parts warranty. It also gets entered in their computer for the final printed bill. I'd do some checking into their work order
 

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Discussion Starter #4
computer failure

The work order matches the odometer.
Now I know this sounds totally paranoid but a work order can be backfitted to support their story.
The main question is can the computer failure zero out the odometer ??
 

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Odometer Setting

The work order matches the odometer.
Now I know this sounds totally paranoid but a work order can be backfitted to support their story.
The main question is can the computer failure zero out the odometer ??
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I don't know the answer to your main question. But..why would they do that..? Phoney an odometer reading if they have the correct one...? That moves the matter from stupid to illegal. What is their gain vs the risk..? Yep...you're just a little bit paranoid.. I am too. :twisted:
 

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Did you have the fuel filler pipe and combination meter replaced by TSB? They would have to keep your car undriven, and order you a new combination meter with the correct odometer reading burned in. If the car was driven, then the combination meter replaced, your mileage would be lower than what is on the car. Same if the combination meter is ordered new with no burned in odometer...

But the only way to get a higher odometer reading would be to drive it a lot... (or if you always stay on Trip A or B, and not reset it, and then they switch you to the ODO page, then the ODO would be higher...)


Before bringing my car in for service, I always note down the ODO/TripA/TripB, Consumption screen odometer and MPG, info into my gas log book.

Also, when I go to my dealer for service, their valet picks up the car. Before you can go in to talk to the service advisor, you've already had to note down your current odometer mileage, and sign off on any pre-existing damage to your car, besides getting a # slip matching your workorder and car...
 
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