Don't most orders take 4-6 weeks, according to the website?
I ordered the Nav mod back in Feb and it hasn't come, although a recent phone call I made resulted in an estimated delivery in another couple of weeks or so (estimate, not promise, so I'm waiting patiently).
They already shipped my hitch (got the ship confirm email today), which I ordered last week. EV mode kit is probably another couple of weeks or so. I'm eager, but not in such a hurry I want them to rush the job, so I'm cool with them. Oh, and I recieved the front mask I ordered already, too.
A little slow, a little uncommunicative, but man, their stuff is first rate so I'll wait if I have to.