Toyota informs me that the letter sent to 2001-02 owners regarding the Steering Rack Warranty Extension was very selective, based on VIN, not blanket model year.
I'm having similar steering rack problems, but since my warning lights are not coming on, and my 2001 model VIN does not fall within the extension, they are not offering any resolution of the problem. I've documented the problem with Toyota and may have to resort to legal representation to get them to budge on this issue.
It seems they are trying not to open the floodgate on this issue and desparately are trying to appease the US Dept. of Transportation while minimizing their warranty exposure. Can't blame them from a business point of view, but I don't think the problem was limited to their list of VINs.
Mark
I'm having similar steering rack problems, but since my warning lights are not coming on, and my 2001 model VIN does not fall within the extension, they are not offering any resolution of the problem. I've documented the problem with Toyota and may have to resort to legal representation to get them to budge on this issue.
It seems they are trying not to open the floodgate on this issue and desparately are trying to appease the US Dept. of Transportation while minimizing their warranty exposure. Can't blame them from a business point of view, but I don't think the problem was limited to their list of VINs.
Mark