My closest dealer (and all others in So. NJ) had a 12-18 month waiting list a year ago. I refused to put a $500 deposit to wait that long. (This was a year ago. I followed the Pruis for a long time and just missed the gas price explosion before making my decision - it had little to do with gas prices, but I always seem to have that kind of bad luck.) Anyway, I had a great experience with a Morgantown dealership here and have my Prius.
As far as I know, all dealership service departments make the same profit on service. In another month I will need the 5,000 service. Why would a dealership treat a non-purchasing buyer differently from one who buys thhis car thereere car from them? I dread looking for service, though I would have bought the car anyway (and did).
Many years ago I heard my Maxda dealer service manager (I bought my car there) treat a service customer horriblely- he said out loud that the customer had not purchased from them - because he had not purchased his car there (this was the major NJ dealer in my area). I never considered a Mazda again because of this. Serveal years ago my sister purchased an A4 out of state and had horrible treatment from the local dealer's service department, too.
So, in dread anticipation, is there anything to say or do that would make the servicing dealership be nice so I don't have to travel a far distance for service (which still may not be nice)?
I'm posting here because I think many of us are going distances to find out Prius.
As far as I know, all dealership service departments make the same profit on service. In another month I will need the 5,000 service. Why would a dealership treat a non-purchasing buyer differently from one who buys thhis car thereere car from them? I dread looking for service, though I would have bought the car anyway (and did).
Many years ago I heard my Maxda dealer service manager (I bought my car there) treat a service customer horriblely- he said out loud that the customer had not purchased from them - because he had not purchased his car there (this was the major NJ dealer in my area). I never considered a Mazda again because of this. Serveal years ago my sister purchased an A4 out of state and had horrible treatment from the local dealer's service department, too.
So, in dread anticipation, is there anything to say or do that would make the servicing dealership be nice so I don't have to travel a far distance for service (which still may not be nice)?
I'm posting here because I think many of us are going distances to find out Prius.