Join Date: Mar 2014
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I haven't heard of this problem before with the Prius. However, it does sound like the dash will have to be removed to access the area of concern. Have you called Toyota Corporate to let them know of your concern for the service you are getting? At least get a case number. If the repair costs are high, plead your case to Toyota. My guess is they will pick up some of the cost as a 'good will' gesture.
Keep us posted...
I contacted Toyota Corporate got a case number and as my car has 70000 miles on it they are not interested in helping me. Also as you mentioned you have not heard of this problem before I'm sure it is rare and probably a sign of a defect which is suprising that Toyota is not interested in helping. Additionally it is a safety hazard as you cant clear the fog on the windows without freezing the people in the car.
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