Prius Hybrid Battery Options in raleigh NC - Toyota Prius Forum : Prius Online Toyota Forums
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post #1 of 8 (permalink) Old 02-17-2014, 10:58 AM Thread Starter
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Default Prius Hybrid Battery Options in raleigh NC

I have an 05 Prius, 92K miles, 8yrs + 3 mos owned, so just out of warranty. The dealership (Fred Anderson) is telling me that I need a new hybrid battery for the cost of $3400. Leith Toyota can do it for $3050. Chapel Hill Tire indicates they can do it for $2825 with a remanufactured Dorman battery (3yr warranty). I also found a couple of places online that offer to do a replacement at your home/office, the best of which seemed to be a place called hybridbatteryexpersts.com, which offers $999 installed at your home with an 18mos warranty. Does anyone have familiarity with hybridbatteryexperts.com? I can't find much about them. Any other alternatives in the Raleigh NC area (I'm not much for doing an install myself). Thanks!
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post #2 of 8 (permalink) Old 02-17-2014, 06:28 PM
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92,000 miles seems like low mileage for a new traction battery. What error codes and symptoms are you experiencing?

If you do need a new battery, are you the original owner? Have you always had scheduled maintenance done at the same dealer?

The reason I ask is that the traction battery on our 2002 Prius failed last summer. Over the years, we have purchased three Toyotas from the same dealer; and all of them were serviced in the dealer's service department. I asked the service manager if they could help us out, because we were loyal Toyota customers and had purchased three cars from their dealership.

The service department manager contacted Toyota on our behalf, and I ended up paying about $850 for a new traction battery, with Toyota and our dealer each absorbing a portion of the replacement cost.

Not sure if this will work for you, but it doesn't hurt to ask. All your dealer can say is NO.
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post #3 of 8 (permalink) Old 02-17-2014, 11:22 PM Thread Starter
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The dealership indicated a P3000, P0A80, and several others as the error codes (the others weren't listed on the printout when I picked it up). The symptoms are a plethora of dash lights (red triangle, vsc, check-engine,). The car's MPG and performance has also changed significantly - its getting ~32mpg now and is occassionally sluggish though has never stalled/stopped.

I am the original owner, but I unfortunately do not have a sustained relationship with any dealership. I bought it from a dealership out-of-town, and have only used the local dealership for warranty work as they tended to be 20-40% more in cost for normal wear/tear work, and I have another service place where I've taken all of my cars.

I'll try to reach out to the service manager again, but the first time I tried, he simply gave me to the Toyota USA number and said I'd have to contact them. If I had a relationship like yours, maybe that would have been different, but I'm a stranger.

That said, I'll try being a more persistent stranger and see if it gets anywhere....
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post #4 of 8 (permalink) Old 02-18-2014, 04:00 AM
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See link below for possible fix, and tips on contacting Toyota:

http://www.justanswer.com/toyota/88s...ar-carfax.html
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post #5 of 8 (permalink) Old 02-18-2014, 10:23 AM
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Note that the DTC P3000 has a sub code. Did you get the sub code?


DTC P3000/123 BATTERY CONTROL SYSTEM MALFUNCTION, DTC P3000/125 BATTERY CONTROL SYSTEM MALFUNCTION, DTC P3000/603 BATTERY CONTROL SYSTEM MALFUNCTION
The HV control ECU gives warning to the driver and performs the fail-safe control, according to the abnormal signal received from the battery ECU.

DTC P3000/388 BATTERY CONTROL SYSTEM MALFUNCTION
Based on the malfunction signal received from the battery ECU, the system alerts the driver and effects failsafe control.
This DTC is output when the SOC (state of charge) of the HV battery decreases as a result of leaving the vehicle in the N position, running out of fuel, or malfunction in the HV control system.

DTC P3000/389 BATTERY CONTROL SYSTEM MALFUNCTION
Based on the malfunction signal received from the battery ECU, the system alerts the driver and effects failsafe control.
This DTC is output if the HV battery is depleted or the HV control system has malfunction.


DTC P0A80: REPLACE HYBRID BATTERY PACK
The HV battery assembly consists of nickel hydride batteries. Nickel hydride batteries do not require external charging. The SOC (state of charge) of the HV battery is maintained at a constant voltage level by the HV control ECU while the vehicle is being driven. In the HV battery assembly, 28 modules are connected in series, and each module has six 1.2 V cells that are connected in series. Thus, the HV battery assembly contains a total of 168 cells which produce 201.6 V. The battery ECU, which monitors two modules as a single battery block, detects the battery block voltage at a total of 14 locations.

Last edited by firepa63; 02-18-2014 at 10:25 AM.
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post #6 of 8 (permalink) Old 02-18-2014, 10:55 AM Thread Starter
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Many (many) thanks to all of the suggestions for persistence! Toyota (and Fred Anderson Toyota in Raleigh) have agreed to a greatly reduced price on the replacement of the hybrid battery. The service managers @ Fred Anderson helped out and Toyota stepped up and its saving me over $2000 in repair costs due to the battery being so close to its warranty period.

(The subcode was 389).
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post #7 of 8 (permalink) Old 02-18-2014, 01:22 PM
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Before the battery is replaced, make sure the battery ECU is checked to be operating correctly. As you can see from the code P3000/389, a bad ECU will present as a bad HV battery.
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post #8 of 8 (permalink) Old 02-19-2014, 06:00 AM
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Glad to hear that your dealer and Toyota are helping with discounts. Please post your final results after repairs are completed.
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