When I start my 2012 Prius C, Bluetooth connects to my Galaxy S5 fine for both phone and music, just as it has with this and my previous phone for over 4 years. Than after 60 seconds, the cars Bluetooth shuts down. If I am playing music from my phone at the time, the word STOPPED appears on the car screen where the artist and album info was just before. It just started happening this week. The only thing that has changed was an AT&T security (not OS) update on the S5.
When I hit the Set Up button and choose Bluetooth, it says Bluetooth Off. All other options are grayed out. I didn't even know there was a way to turn it on or off, since it has always been on automatically. And as it turns out, I can't turn it back on. When I touch the screen over the word Bluetooth, it does beep as if it was supposed to do something, but remains off.
The next time I start the car, the same thing happens. Even if I turn it off and restart right away. Bluetooth automatically connects for phone and music just as it should, then 60 seconds later, shuts itself down. Bluetooth on the phone remains on and active.
At first I thought it was happening with 2 different phones (S2 and S5), leading me to believe the problem was solely with the vehicle. Further testing has confirmed that the cars Bluetooth remains on with the S2, so the problem appears to be S5 related, or how it is interacting with the cars Bluetooth system.
Is it possible for an app on my phone to be shutting down the cars Bluetooth?
I have left messages at AT&T, car, phone, and Android forums and did encounter one other person with the same problem. He had already been to a dealer who expressed complete bafflement at the issue, but since his vehicle was still under warrantee, they replaced the entire entertainment system, which did not fix the issue. Waiting for him to respond back so we can compare specs, apps, etc. and try to pin this down. But am hoping to find someone who has solved this already.
When I hit the Set Up button and choose Bluetooth, it says Bluetooth Off. All other options are grayed out. I didn't even know there was a way to turn it on or off, since it has always been on automatically. And as it turns out, I can't turn it back on. When I touch the screen over the word Bluetooth, it does beep as if it was supposed to do something, but remains off.
The next time I start the car, the same thing happens. Even if I turn it off and restart right away. Bluetooth automatically connects for phone and music just as it should, then 60 seconds later, shuts itself down. Bluetooth on the phone remains on and active.
At first I thought it was happening with 2 different phones (S2 and S5), leading me to believe the problem was solely with the vehicle. Further testing has confirmed that the cars Bluetooth remains on with the S2, so the problem appears to be S5 related, or how it is interacting with the cars Bluetooth system.
Is it possible for an app on my phone to be shutting down the cars Bluetooth?
I have left messages at AT&T, car, phone, and Android forums and did encounter one other person with the same problem. He had already been to a dealer who expressed complete bafflement at the issue, but since his vehicle was still under warrantee, they replaced the entire entertainment system, which did not fix the issue. Waiting for him to respond back so we can compare specs, apps, etc. and try to pin this down. But am hoping to find someone who has solved this already.