Page 122-123 of the US 2004 Prius Owner's Manual (Section 2-5 "Operation of Instruments and Controls: Gauges, Meters and Service Reminder Indicators", item (j) in the "Service reminder indicators and warning buzzers" section.)
(should be the same owner's manual for US/Canada, so the procedure should be the same!)
I didn't think the Canadian models had the Maint Reqd feature. Perhaps the techs were thinking of the Check Engine light?
But it is a simple process documented in the owners manual, using the ODO button.
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