I drove an '04 up here and back and now I have an '07. I've been through 4 dealers so far to see what's out there.
Toyota Seattle - Went in for standard oil change and tire rotation on my '04 right before I drove back down to CA. When I hit the freeway, I noticed the alignment was out. I couldn't wait another day to leave. Oh well. Then, they sent automated notices offering to 'buy my used Prius for bluebook plus 3 times the cost of my last service!'... $35 oil change so bluebook plus $100? I was insulted and haven't gone back.
Lakecity - Love these guys. If I was still in N Seattle I'd use them all the time. Never any grief or pressure to sell extra items. Strictly what do you need, we'll make it happen
Toyota of Tacoma (I work in Tacoma, commute from W Seattle) - also very nice. They dropped me off at work and picked me up when the car was ready. When I said no to the 15k standard they said fine. They did call and say your air filter can't wait but I believed them. I would use them again.
Titus-Will Toyota - slightly closer to work. They dropped me off and picked me up too. They also said the filters need to be changed (at 22k). When I expressed surprise they offered to save the filters for my review w/o asking. I didn't think they were trying to upsell. I'll use them again.
Toyota Seattle - Went in for standard oil change and tire rotation on my '04 right before I drove back down to CA. When I hit the freeway, I noticed the alignment was out. I couldn't wait another day to leave. Oh well. Then, they sent automated notices offering to 'buy my used Prius for bluebook plus 3 times the cost of my last service!'... $35 oil change so bluebook plus $100? I was insulted and haven't gone back.
Lakecity - Love these guys. If I was still in N Seattle I'd use them all the time. Never any grief or pressure to sell extra items. Strictly what do you need, we'll make it happen
Toyota of Tacoma (I work in Tacoma, commute from W Seattle) - also very nice. They dropped me off at work and picked me up when the car was ready. When I said no to the 15k standard they said fine. They did call and say your air filter can't wait but I believed them. I would use them again.
Titus-Will Toyota - slightly closer to work. They dropped me off and picked me up too. They also said the filters need to be changed (at 22k). When I expressed surprise they offered to save the filters for my review w/o asking. I didn't think they were trying to upsell. I'll use them again.